A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

For us, every detail matters

About Matters

A ritual of care

At Matters we specialise in the immaculate upkeep of private residences and short term rentals.

We deliver the regular rituals of care that enable homes and holiday spaces to run smoothly, and beautifully.

Discreet and highly personalised, our service is crafted around the things that matter most to you.

From perfect fold to gleaming finish, we make your place feel like home - but better.

More about us

Private housekeeping

Immaculate Upkeep

We're the invisible hands that enable the smooth running of elegant homes. Your home is personal, and so is how you like it, so you'll always have the same staff every time. Cleaning and resetting, our highly trained team take care of every detail to a level you can't wait to come home to.

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Short term rental management

Busy Bookings, Delighted Guests

We manage a portfolio of short term and AirBnB rentals throughout Auckland. Highly personalised, our end-to-end service manages every aspect of your investment, from property preparation to listing and bookings management, cleaning and resetting, guest customer service and beyond. Simply hand us the keys, and we'll do the rest.

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Our Services

What we do

Our service is crafted around the things that matter the most to you

From perfect fold to gleaming finish, we make your place feel like home - but better.

Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.

Anna
Auckland

Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.

Kevin
Auckland

Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.

Tim
Auckland

Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx

Katie
Auckland

Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.

Warren
Auckland

Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi

Matiu
Auckland

We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX

Kate
Auckland

Kind words

A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.